Insights
The arguments behind the method, written occasionally and only when there's something worth saying.
Scaling Without Losing Focus
As organisations grow, the informal mechanisms that kept everyone aligned stop working. Scaling well means replacing proximity with deliberately designed systems for focus, visibility and feedback.
Read →Choosing Metrics That Help You Steer: Leading and Lagging Indicators
Leading and lagging indicators aren't two boxes to sort metrics into. They're a way of thinking about cause and effect, and a practical method for finding the measures that let you steer rather than just report.
Read →Goal Setting — Careful What You Measure
Goals direct attention and motivate action, which is exactly why choosing the wrong measure quietly optimises for the wrong outcome. The Great Hanoi Rat Massacre is a cautionary tale.
Read →OKR — More Wood Behind Fewer Arrows
The most recurrent theme in my work: everyone is busy, little gets finished. The fix starts with doing fewer things, properly.
Read →Not sure where the leak is? Start there.
A 30-minute conversation about your situation. If I can't help, I'll say so and point you to someone who can.